Legal

Shipping Policy

Last updated 2 October 2026

FolksFlow is software delivered over the internet. No physical goods are shipped, and no shipping or delivery charges apply.

1. How FolksFlow is delivered

After your order or trial is confirmed, we set up your FolksFlow workspace and email the sign-in link and the administrator's login details to the email address on the order.

2. Delivery time

Starter and Business: within 1 working day of payment or trial confirmation.
Enterprise and private cloud deployments: on the schedule agreed in your order, usually within 5 to 10 working days.

3. If you have not received access

Check your spam folder first, then write to support@folksflow.com with your order or invoice number and we will resend it.

4. Contact

Wonderfolks Interactive LLP, Calicut, Kerala, India. Email: support@folksflow.com.